1. Q: Are you a factory or trading company?
A: Both of them. We are a company, and we also have two factories, respectively locates in Foshan and Dongguan, Guangdong province of China.
2. Q: Can you make customized items?
A: Yes, we provide custom service, OEM and ODM is available.
3. Q: Can I get samples first of my own design, and then start the order?
A: Yes, of course. We charge you mold fees and will send real samples to you for checking the shipping payment. Once get your confirmation, we will start the order.
4. Q: Should I need to pay the mold cost again when we reorder next time?
A: No, you do not need to pay the mold again, it could be used one again.
5. Q: How many days needed for production?
A: Normally 3-5 days for ODM design, and 15 days for OEM design and according to your quantity.
6. Q: What's the shipping method?
A: Normally use international express as DHL, TNT, FedEx, UPS, etc.
Can also arrange according to your needs.
7. Q: How can I trust you and your company?
A: We are a gold and creditable company on alibaba, we are focusing on the long term relationship with customers, we have worked with thousands of customers since company built 10 years ago, customers always make highly complimentary remarks.